FAQ

Q: What is iMediaShare?

A: To best understand what iMediaShare can do for you watch the short video available here.

Q: What is the difference between iMediaShare Lite and iMediaShare?

A: iMeadiaShare Lite is a free version and iMediaShare is a paid version of the app. In terms of functionality presently there are no significant differences between the free and paid versions. The paid version has more HD channels, no adds and can play HD movies from YouTube. The paid iMediaShare edition will become even more feature reach in the future.

Q: What are the iMediaShare requirements for Android?

A: iMediaShare works on any Android 1.6+ mobile phone. The application requires about 1MB of space in your phone's internal memory.

Q: What are the iMediaShare requirements for iOS devices?

A: iMediaShare works on any iPhone 4S, 4 and 3GS, iPad 1st , 2nd and 3rd Gen and iPod touch 3rd and 4th generation.

Q: What else do I need to fully benefit from iMediaShare?

A: A connected TV (Samsung, Sony, LG, Panasonic, ...), blu-ray player, media box (Apple TV, Popcorn Hour, WDTV, Asus O!Play, ...), game console (PlayStation 3, XBox360), media streamer, audio system (Denon, Onkyo, ...), any DLNA certified media player.

Q: Can I use iMediaShare on Android tablets?

A: iMediaShare works on a variety of Android tablets.

Q: Can I use iMediaShare on Apple iPad?

A: iMediaShare works on iPad 1st, 2nd and 3rd generation, and provides UI optimized for Retina display.

Q: I see the iMediaShare node on my PlayStation 3, but I don't see the photos/videos/music files. What is wrong?

A: Please make sure that you are in the corresponding menu of your PlayStation 3 (Photo, Video or Music) and have selected iMediaShare's subnode Photos/Videos/Music respectively.

Q: I see the iMediaShare node on my XBox360, but I don't see the photos/videos/music files. What is wrong?

A: Please make sure that you are in the Photo Library, Video Library or Music Library menu of your XBox360 correspondingly.

Q: I don't see iMediaShare node on my PlayStation 3. What is wrong?

A: If iMediaShare is not automatically recognized by your PlayStation 3, verify that PlayStation 3 media server is enabled (Settings -> Network Settings -> Media Server), and also search for media servers manually - select Search for Media Servers from the corresponding media section. If this does not help, read on.

In some cases the issue is caused by your Wi-Fi router. Most routers have the UPnP setting disabled by default. Please find instructions on enabling it in your router manual. If you received your router from your ISP you should also be able to contact your ISP customer support for help.

Q: When I try to play Android videos from my Android-powered phone on my TV/PlayStation 3/XBox360 they fail. What is wrong?

A: iMediaShare identifies only video files natively supported by the Android platform. When a video playback is initiated it passes the selected video to your TV/PlayStation 3/XBox360 in the original format it was recorded. It is up to your TV/PlayStation 3/XBox360 to support the video format for playback. Consult with your TV/PlayStation 3/XBox360 user manual for supported video formats. Android officially supported formats can be found here.

Q: Why does iMediaShare for Android require availability of Wi-Fi?

A: Wi-Fi is a prerequisite for estabilishing a connection between iMediaShare and your TV/PlayStation 3/XBox360. If such a connection is not available iMediaShare is unable to stream digital contents to those devices. In some of the upcoming releases we plan to disable the Wi-Fi check so that video playback over 3G/4G on Android handsets is enabled.

Q: My Sony TV/Blu-ray is unable to play videos from my iPhone. What is wrong?

A: Sony TVs and Blu-rays support a limited number of video formats which can successfully be played back. As a result they are unable to play video files recorded and stored on your iOS device. Online videos are automatically transcoded in real-time to ensure they're optimized for your TV or blu-ray player.

Q: My connected TV/Blu-ray player is not recongized by iMediaShare in Play On screen. Is this normal?

A: Some connected devices have limited capabilities and do not support the autodiscovery mechanism utilized by iMediaShare. You can access the iMediaShare content library by using your device's remote control. Consult with the device user manual for instructions.

Q: Which devices can be discovered by iMediaShare?

A: The list of compliant devices is very long. The basic rule of thumb is the device must be a certified DLNA media renderer or Airplay-compliant player. However, there are quite a few other devices which are not certified as such but are successfully discovered by and used with iMediaShare.

Q: What On Demand channels does iMediaShare support?

A: iMediaShare's channel lineup is constantly growing. Presently the channels available are: Animal Planet, Beet TV, Bild.de, Break, CBS News, CNBC, CNET, CNN, COIN-OP TV, College Humor, DW Deutsch, DW English, Dailymotion, Discovery Channel, Driving Sports, Earth Touch, Engaget, EuroNews, Facebook, France 24, Funny or Die, G4 TV, Gospodari na efira, HDNet, Harvard Business, MaYoMo, Motorz, NASA TV, NY Times, PR Newswire, PSN Video, Philharmonia, Picasa, Oreview Networks, Reuters, Revision 3, Spiegel Online, Showtime, TEDTalks, TWiT.tv, The Guardian, The Onion, The Washing, VideoBASH, Vimeo, White House, YDN Design, YouTube. The paid version plays YouTube HD movies.

Q: Where can I find more information about iMediaShare?

A: Follow us on Twitter or Facebook to get up-to-date news about iMediaShare.